is managed by Tellus Mater AG, Switzerland (Tellus Mater) - the “data controller”.
Your privacy is important to us. Tellus Mater has therefore developed this privacy statement (this
“Statement” or “Privacy Statement”) to inform you how Tellus Mater collects, stores, uses and
processes the personal data and information you provide us through this website.
January 1, 2020
Scope of this Statement.
This Statement covers the personal data and information (hereinafter “Personal Information”) we
collect through this site. Personal Information is data that identifies you personally, either alone
or in combination with other information available to us. Examples of Personal Information include
your name, address, email address, tax identification number, if applicable, and the information you
provide when you use our site to create an account or a personal profile.
By using this site you are accepting the practices described in this Statement (including the
Cookies Policy available on this site). If you do not agree to this Statement or the Cookies Policy,
please do not use this site. We reserve the right to make changes to this Statement or the Cookies
Policy at any time. Any changes will be posted in this Statement or the Cookies Policy and material
changes will generally apply only to activities and information collected on a going forward basis.
We encourage you to regularly review this Statement and the Cookies Policy to make sure you are
aware of any changes and how your information may be used.
What Personal Information do we collect through our site?
Personal Information refers to information that lets us know the specifics of who you are. Personal
Information is requested when you order a service, register for an account and send us feedback. For
example, this information might include your name, address (both billing and registered), email
address, industry and product details, and credit card or other payment information. Such
information may be held on our contacts and administration databases either because of the work we
have done with you or are currently engaged in, or because we believe you might be interested in
receiving material from us about our business, products, programs and services. This allows us to
manage our relationship with you efficiently, improve our site and the services which we offer to
you and to target items of interest we may send to you.
Non-personally identifiable information refers to information that is statistical in nature only and
that does not, by itself, allow to identify a specific individual or entity, and which depends upon
the visiting you do on the site. For example, this information may include the domain from which you
access the internet, the date and time you access the site, and the internet address of the website
from which you linked directly to the site. This information is used in an aggregate form to make
the site more useful and attractive to its users.
Agreements governing your use of special features and password-protected areas.
This site may include special features and password-protected areas. When you sign up to use a
special feature or password-protected area, you may be asked to agree to special terms governing
your use of the special feature or password-protected area. In such cases, you will be asked to
expressly consent to the special terms, for example, by checking a box or clicking on a button
marked "I agree." This type of agreement is known as a "click-through" agreement. If any of the
terms of the click-through agreement are different than the terms of this Statement, the terms of
the click-through agreement will supplement or amend this Statement, but only with respect to the
matters governed by the "click-through agreement."
Cookies and similar technologies.
We use "cookies" and other web technologies to collect information and support certain features of
our sites. “Cookies” provides us with information about the ways visitors use our sites – which
pages they visit in what order, which links they use, and how long they stay on each page
We do this to:
- analyze and improve the effectiveness of our advertising campaigns;
- • support and enhance the features and functionality of our sites – for example, to save you
the trouble of reentering information already in our database or to prompt the settings you
established on previous visits to our sites; and
- personalize your experience when you use our sites.
Generally, the information we collect using these web technologies does not identify you
If, however, you have created a user identity, for example, by signing up to use a
password-protected area on one of our sites, we may link the information we collect using web
technologies to other information that identifies you personally.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you
when a cookie is placed on your computer. You may also delete our cookies as soon as you leave a
site. Although you are not required to accept our cookies when you visit our sites, if you set
browser to reject cookies, you will not be able to use all of the features and functionality of
sites. Please see the Cookies Policy on this site for more details.
How does Tellus Mater use your Personal Information?
Generally, we use the Personal Information we collect through our site:
- To provide the products, information and services you request from us
- For security, credit or fraud prevention purposes or any other legal obligation;
- To contact you with special offers and other information we believe will be of interest to
you where you have given us permission to do so.
- Based upon a legitimate interest we have:
- To provide you with effective customer service;
- To provide you with a personalized experience when you use our site;
- To display personalized advertising when you visit our site;
- To contact you with information and notices related to your use of our site;
- To invite you to participate in surveys and provide feedback to us;
- To better understand your needs and interests;
- To improve the content, functionality and usability of our site;
- To improve our products and services;
- To improve our marketing and promotional efforts; and
- For any other purpose identified in an applicable privacy notice or other agreement between
Tellus Mater and you.
How does Tellus Mater share my Personal Information?
We share Personal Information with companies and organizations that
services on our behalf, for example, companies that provide support services to us (such as credit
card processing services, data storage services, and web hosting services) or that help us market
our products and services (such as third-party e-mail marketing companies). These third parties are
required by contract to use the Personal Information we share with them only to perform services on
our behalf and to take commercially reasonable measures to protect the confidentiality and security
of your Personal Information.
Within Tellus Mater. We may share the Personal Information we collect through our Site
Mater or with other affiliates of Tellus Mater for cross-marketing and other purposes. If you do
want us to share your Personal Information with another member of the Tellus Mater family of
businesses you may "opt-out" at any time by sending an email or writing to our data privacy
– see the contact details on this page.
Business transfers. Your Personal Information may be transferred to a company that has
the stock or assets of Tellus Mater, one of its affiliates, or one of our businesses, for
example, as the result of a sale, merger, reorganization or liquidation. If such a transfer
occurs, the acquiring company's use of your Personal Information will still be subject to this
policy and the privacy preferences you have expressed to us.
Compliance with laws and protection of our rights and the rights of others. We may
Personal Information when we, in good faith, believe disclosure is appropriate to comply with
the law, a court order or a subpoena. We may also disclose Personal Information to prevent or
investigate a possible crime, such as fraud or identity theft; to enforce or apply our online
property or safety of our users or others.
Aggregate information. We may share aggregated demographic or survey information with
parties, but this information is in anonymous form and does not contain any Personal
Information. The aggregate information that we share may include anonymous information that is
section entitled “cookies and similar technologies.”
As described in a privacy notice. We reserve the right to disclose your Personal
described in any additional privacy notice posted on the web page (or area) where you provide
that information. By providing your Personal Information on that web page you will be consenting
to the disclosure of your Personal Information as described in that privacy notice.
As described in a click-through agreement. We reserve the right to disclose your Personal
Information as described in any click-through agreement to which you have agreed.
We respect your right to make choices about the ways we collect, use and disclose your Personal
Information. In most cases, we will ask you to indicate your choices at the time we collect your
Personal Information. We will also include an "opt-out" link in newsletter or promotional email
we send you so that you can inform us that you do not wish to receive such communications from
us in the future. If you have created an account or a personal profile on our site, you may be
able to update some or all of your privacy choices by changing the settings on your account
settings or profile page.
Before we use your Personal Information for direct marketing purposes (or permit our affiliates
to do so), we will offer you the opportunity to choose whether to have your information used in
this way. If at any time you wish to be taken off our direct marketing mailing lists, please
send an email or write to our Global Data Protection Officer– see the contact details on this
page. Please provide your full name, address and email address so that we can find you on our
mailing lists. Once we have the information we need, we will remove you from our mailing lists.
Please give us a reasonable amount of time to honor your request.
Sharing your personal information.
Please review the section entitled “how does Tellus Mater share my Personal Information?” to
learn how we share your Personal Information with third parties and what choices you have.
How can you exercise your rights in relation to your Personal Information?
We strive to maintain a high level of transparency about the data we process. As regards our
processing of your Personal Information described in this Statement, you have the following rights:
- To confirm Tellus Mater is processing your Personal Information, to get access to or receive
a copy of the Personal Information we may have about you;
- To require us to rectify or update any inaccurate Personal Information, or complete any
incomplete Personal Information;
- To require us to delete or erase your Personal Information;
- To restrict our processing of your Personal Information;
- • To require us to transmit certain of your Personal Information to you or to transfer or
have them transferred to another data controller (data portability); and
- To require that we stop processing your Personal Information for direct marketing
purposes. Subject to other legitimate interests which we may be able to rely on (e.g. in the
context of legal claims pending or threatened against us), we will then no longer be allowed
to process your Personal Information
If you wish to exercise any of your above rights, you can contact us at no cost by sending an email
to the Global Data Protection Officer – see the contact details on thispage.
We will respond to your reasonably specified request as quickly as possible after validating the
We will without undue delay modify your Personal Information if we agree that it is either
inaccurate, out of date, incomplete, irrelevant or misleading, after taking into account the
purposes for which it was collected. If we correct it and had previously disclosed it to a third
party, we will also notify that third party if required to by law.
If we disagree with your request to correct your Personal Information, we will explain the reason
for refusal and the ways you can complain.
How long does Tellus Mater store your Personal Information?
We intend to keep your Personal Information accurate and up-to-date. We do not wish to store your
Personal Information for any longer than necessary for the relevant purposes in relation to the use
of our Website. How long we need to keep your Personal Information depends on the purpose for which
we collect it, and therefore there is no standard retention period. Thus, the retention period may
vary depending on the circumstances. For other legal reasons, e.g. in the context of legal claims,
we may need hold Personal Information beyond the term required to meet the defined purpose for which
they were collected in the first place. However, in these cases we will no longer actively process
the Personal Information for the originally specified purpose.
Should you wish to obtain more information on where and how long your Personal Information is
stored, and on your right of erasure please contact us – see contact details on this page.
How does Tellus Mater protect Personal Information?
We maintain a comprehensive data security program, including commercially reasonable
administrative, physical and technological security measures, to protect Personal Information
from unauthorized access, unauthorized use, and unauthorized or accidental destruction,
modification or disclosure. Although we take commercially reasonable precautions to provide an
appropriate level of security, we cannot guarantee the security of Personal Information provided
over the internet or stored in our databases.
Links to other Tellus Mater websites
This Site contains hyperlinks to other websites operated by Tellus Mater or other Tellus Mater
entities ("Other Tellus Mater Website(s)"). These Other Tellus Mater Websites are separate and
distinct websites. Each serves a different purpose. Each Other Tellus Mater Website is therefore
privacy statement posted on each Other Tellus Mater Website you visit.
Links to other web sites
This site may contain links to web sites operated by other companies, including websites operated by
our third-party service providers, our affiliates, and other third parties. This Statement does not
apply to Personal Information collected on any of these third-party web sites. When you access
third-party web sites through a link on this site, please take a few minutes to review the privacy
policy posted on that site.
Our Site is not directed nor targeted to children under the age of 13. We do not use our Site to
knowingly solicit Personal Information from, or market to, children under the age of 13. If you are
under the age of 13, do not provide us with any Personal Information. If we learn that someone under
13 has provided Personal Information through one of our sites, we will use reasonable efforts to
remove such Personal Information from our databases.
Special notice for visitors who reside outside Switzerland
Tellus Mater is a Swiss corporation based in Switzerland. Tellus Mater uses web servers and stores
data in Switzerland or in other countries. We may transfer your Personal Information to our service
providers and others located in Switzerland, or other countries for the purposes described in this
Statement. Different countries have different privacy laws and requirements, and some provide less
legal protection for your personal information than others.
Please know, however, that no matter where your Personal Information is collected or processed, if
it was collected through this Site, we will ensure that it is protected by the terms of this
Statement and any privacy notices or click-through agreements that apply to you.
By using this site, you are consenting to the collection, use, and transfer of your Personal
Information in or to the United States or any other country in the world.
Governing law & Jurisdiction
This Statement is governed under the laws of Switzerland without regard to its conflicts of law
provisions. The ordinary courts of Basel, Canton of Basel-Stadt, Switzerland, shall have exclusive
jurisdiction for any claims relating to these Statement.
Questions, concerns and complaints concerning our privacy practices
Should you have any question or concern on how Tellus Mater utilizes your Personal Information, you
can contact us – firstname.lastname@example.org
You also have a right to lodge a complaint with the relevant supervisory authority (in particular in
the Member State of your habitual residence, place of work or place of the alleged infringement).